When the well-intentioned folks join a new project, it’s their job to act as if they know what they are doing. With proper training and onboarding, people learn to see the difference.
Managing expectations isn’t just for others; it's for ourselves as well. Understanding the learning curve and what people bring (expected and unexpected) is part of our responsibility in creating conditions that serve.
Figuring out where to lean in with empathy and where to hold the line helps everyone work together to make the change.
