Problem solving often starts with questions.
Why do things work the way they do? How can we make it better for the people we seek to serve?
Rather than focusing only on obvious questions, problem solvers ask hard questions throughout the process.
For example, who else have I not included in this journey? How will this change our approach and benefit people we seek to serve?
When we ask questions we haven't asked before, we check our assumptions and broaden our perspectives.
