There are at least two sides in any feedback, communication and interaction.
Connection happens when the both sides align and see each other. The chances to connect are maximized when the both sides are centered internally. It's not easy, but consider the following reasons helps us understand why and act accordingly if connection is the goal:
1. When being centered, we have enough empathy towards self and expand the inner capacity of accepting any impact from both the positive and negative messages.
2. With more inner capacity, we have room to discern messages and intention so we can choose to respond instead of react.
3. With enough empathy, we are agreeable enough to listen and understand the other side even when we disagree.
When a great feedback doesn’t land well or triggers some reactions, it could be because the receiving end isn’t ready for it or centered enough to see. But the value doesn’t dimmish just because it isn't received well. When the receiving end is eventually centered through self-connection, empathy, and circles back, the feedback still holds its value and benefits people who are able to see it. The same goes for the sender.
There are choices between the moment of giving and receiving. Understand what we can choose changes the outcome and how we can help each other.