I learned this concept in the Nonviolent Communication (NVC) training. It’s about, after disconnection happens between two parties, either one side or both sides are willing to imagine the opposite party’s experience and see the disconnection.
The willingness is the shift.
Empathy increases our inner capacity that allows space, willingness, consideration, and patience live and grow towards ourselves and the others.
Until we figure out ways to fill up our empathy cup, we might not see shift happen any time soon.
